FAQ
A
Axiata Game Hero is offered exclusively for users who are 18 years old and above. Please refer to the T&C clause 3.1.1 for more information.
A
The registration can be done via the Axiata Game Hero website and select your country accordingly.
A
Upon tapping the “Join Tournament” button, you will be directed to a Payment Selection page. The payment of fees is based on your country.
A
Registration is done individually through the Axiata Game Hero website.
A
Yes, you are required to insert your PUBG account upon successful subscription to Axiata Game Hero using your PUBG ID.
You can find your PUBG ID inside the game:
You can find your PUBG ID inside the game:
A
In the PUBG game, open your profile by tapping on your nickname at the top left corner of the game dashboard. Under the Gallery tab, you can find your PUBG ID below your nickname. You can copy your nickname by tapping on the copy icon.
A
No, the PUBG account will be tied to your Axiata Game Hero subscription throughout the tournament once verified.
A
You can join Solo and as Squad. You can create squad at create squad section.
A
The Squad leader will be responsible to fill in their squad PUBG ID and all their member need to approve the request.
A
No, you are not allowed to change the Squad name after the Squad is created. The Squad name will be used throughout the tournament.
A
Yes, only Axiata Game Hero subscriber can participate in the tournament.
A
For Celcom users who choose RM4 per week subscription, they will receive SMS confirmation. If user choose 1 time payment via Boost, no SMS confirmation will be send.
A
Login to your Axiata Game Hero account, go to the Profile page and continue with the step(s) that is/are incomplete. Any issue faced, please write to [email protected].
A
The total prize pool for the National and Grand Championships is USD 60,000. Please refer to clause 3.1.7 in T&C.
A
There are 2 tournament stages. Users need to join either National 1 or National 2 and top 2 from each country from each National will be eligible for Grand Final.
A
Each Solo and Squad player can play as many times as they want but only the top 3 score of games per week will be taken into account. For more information of the points calculation of each game, please refer to clause 5.6 in T&C.
A
The Solo or Squad player who attained the first tied score will be ahead of the other Solo or Squad player who attained the same score at a later time.
A
Please register in Axiata Game Hero website under tournament schedule.
A
You need to join solo or squad tournament listed in Axiata Game Hero website.
A
• Involved in offences as listed under Fair Play.
• Intentional use of any bugs, glitches, or errors in the game.
• In Game Name with vulgaries and bad mouth wordings.
• PUBG account suspended.
• Left or removed from the Squad
• Intentional use of any bugs, glitches, or errors in the game.
• In Game Name with vulgaries and bad mouth wordings.
• PUBG account suspended.
• Left or removed from the Squad
A
You may refer to the Notification section under the Profile page.
A
Yes, you can join the tournament again once the disqualification is rectified. However, the previous ranking on the leaderboard will no longer be available and will not be taken into consideration for the tournament.
Time and tide wait for no man. It's now or never!
In collaboration with
Copyright ©2024 Axiata Game Hero. All Rights Reserved.