FAQ
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Axiata Game Hero is offered exclusively for users who are 18 years old and above. Please refer to the T&C clause 3.1.1 for more information.
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The registration can be done via the Axiata Game Hero website and select your country accordingly.
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Upon tapping the “Join Tournament” button, you will be directed to a Payment Selection page. The payment of fees is based on your country.
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Registration is done individually through the Axiata Game Hero website.
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Yes, you are required to insert your PUBG account upon successful subscription to Axiata Game Hero using your PUBG ID.
You can find your PUBG ID inside the game:
You can find your PUBG ID inside the game:
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In the PUBG game, open your profile by tapping on your nickname at the top left corner of the game dashboard. Under the Gallery tab, you can find your PUBG ID below your nickname. You can copy your nickname by tapping on the copy icon.
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No, the PUBG account will be tied to your Axiata Game Hero subscription throughout the tournament once verified.
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You can join Solo and as Squad. You can create squad at create squad section.
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The Squad leader will be responsible to fill in their squad PUBG ID and all their member need to approve the request.
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No, you are not allowed to change the Squad name after the Squad is created. The Squad name will be used throughout the tournament.
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Yes, only Axiata Game Hero subscriber can participate in the tournament.
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For Celcom users who choose RM4 per week subscription, they will receive SMS confirmation. If user choose 1 time payment via Boost, no SMS confirmation will be send.
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Login to your Axiata Game Hero account, go to the Profile page and continue with the step(s) that is/are incomplete. Any issue faced, please write to [email protected].
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